This document
"General Conditions" aims to regulate relations between
4seasonsline.com (hereinafter referred to as on-line store) and consumer goods
and products offered (hereinafter referred to - as buyers) under the Law on Consumer
Protection of Republic of Bulgaria. The following conditions apply to all
customers (visitors on-line store), thereby marking each product / commodity link
or button on 4seasonsline.com, we assume that agree to accept and undertake to
comply with these "Terms conditions. "
Terms of
on-line store 4seasonsline.com
You can place
your order on your chosen goods on-line store 4seasonsline.com as a guest (via
temporary access) or as a registered user.
If you make
your order as a guest needs to highlight selected goods automatically fill your
cart and next to fill in the necessary data and finalize your order.
In order to
register you need to fill in the registration form for this purpose must
specify a unique username (username) and password (password), and specify a
delivery address, name and surname, e-mail, phone (s) connection in which your
data will be stored in our system. In after shopping you will be able to change
the delivery address and your personal data if necessary. Under the Law on
Electronic Document and Electronic Signature for marking the field "I
agree with" Terms and Conditions "," You knowingly and willingly
acknowledge that you are aware of and accept these conditions.
Type in your delivery address
Press the “Order” button
Choose a payment method.
If you pay with a bank card:
- A payment page of our servicing bank opens, where you enter your card details
- If you are registered for the Verified by Visa or MasterCard SecureCode authentication services, an authentication page of your card issuer opens, where you type your authentication password or code.
- If the transaction is successful (received authorization), a transaction receipt is displayed onscreen, which you print or save.
Ordering
of goods and products on -line store www.4seasonsline.com
Order:
After
receiving an order from a Buyer in on-line store, our consultants will handle
it. The buyer receives an e-mail confirming a successful order and its number.
Orders received by 3pm Bulgarian time on weekdays are processed the same
day. Orders placed after 3pm are processed the next day. Orders received on
Saturdays and Sundays or holidays are processed on the first working day
thereafter.
Delivery
time: delivery time depends on the conditions of service of the courier company
to the relevant
country.
On-line store
4seasonsline.com reserves the right to change the parameters (time / way of
delivery, etc. Like) of an order by On-line system by on-line store is obliged
to inform the user that the changes we the provided contact details: e-mail and
/ or telephone number and / or other appropriate means.
The photos,
by which depicts models of products are illustrative and represent as
accurately as possible their color. On-line store www.4seasonsline.com is not
responsible for possible differences in the color range due to individual
settings made and technical parameters of monitors and computer systems through
which the site is visited.
Each purchased product from On-line store 4seasonsline.com is covered by insurance which is paid by the Buyer
Payment:
- with PayPal. The payment of the ordered goods to be carried out through online payment system PayPal, a leader in online payment solutions.
-with credit card and debit card. Accepted cards: MasterCard, MasterCard Electronic, Maestro, Visa, Visa Electron, V PAY.
Please note that your V PAY or MasterCard Electronic card will be accepted only if it is registered for participation in the online authentication schemes Verified by Visa or MasterCard SecureCode.
The maximum amount per transaction is BGN 10,000.
The amount is deducted immediately after the payment has been made.
Possible problems in implementing orders:
Possible
problems that might arise in the implementation of the contracts are:
- One or more
of your selected and ordered goods is / are not available at the time of order.
In these cases, a representative of 4seasonsline.com will make contact with you
in the shortest possible time;
- The address
for delivery / payment has been submitted incomplete or wrong;
- Submitted
wrong telephone number to contact the buyer.
In case
problems arise in the supply attributable to the 4seasonsline.com, we are
responsible for any additional costs. Otherwise, if problems arise in the
supply fault of the buyer, then they are covered by it.
Refusal
of order/ reclamation
Under the
provisions of Art. 55 of the CPA of Republic of Bulgaria, the Buyer has the
right to withdraw and return products purchased by him within 14 days of receipt.
Returned goods must be in original packaging, without traces of use or
violation of commercial appearance and preserved label. If the buyer has paid
the value of the goods, it shall be reimbursed at a specified bank account
within 14 working days.
Returns
According to
the CPA and trade rules in Republic of Bulgaria, shoppers in On-line store 4seasonsline.com, is
entitled to claim in the following cases:
- Found
manufacturing defects of the goods;
- Missing
items
- Sent the
wrong goods other than ordered;
-
Non-compliance with the stated amount and / or color of the goods;
- Damage to
goods in transit.
The claim can
be made to 4seasonsLine to 7 (seven) days after receipt of the goods on e-mail:
office@4seasonsline.com. In return the buyer has the option to replace the
selected product for the same in another size or color (if available at the
time), choose another product at the same value i. e., If the value of the
selected product exceeds the amount paid, the buyer shall pay the difference.
Returning the goods in case of a claim made in cases other than manufacturing
defect or damage during transportation is through a courier company, subject to
the following conditions:
- Keep good
presentation (product is not torn, scratched, worn, washed, ironed).
- There is no
damage caused by misuse.
- Keep the
original packaging and labels.
The return of goods in denial of contract or claim may be made by the provider on the address indicated on the delivery note where the buyer has received the order. In replacement of goods transportation costs in both directions at the expense of the Buyer, unless the replacement is not imposed by the fault of On-line store.
In case we need to return you money for paid to us with a card contracted or delivered / performed goods or services, we will refund you by a credit transaction on the card used for the original purchase.
Feedback
Any Buyer or visitor to the
On-line store 4seasonsline.com can provide feedback to us to ask questions,
present their suggestions, comments or assessments and receive responses. Connection
can be made by e-mail and telephone – details listed in the
"Contacts" section.
Applicable legislation:
In matters not covered by
these terms and conditions and, if necessary, Bulgarian law applies. Regardless
of nationality, registered office, address or domicile of the Buyer Bulgarian
legislation is the only applicable legislation.