Terms & Conditions

General conditions "for using the services of on-line store 4seasonsline.com

This document "General Conditions" aims to regulate relations between 4seasonsline.com (hereinafter referred to as on-line store) and consumer goods and products offered (hereinafter referred to - as buyers) under the Law on Consumer Protection of Republic of Bulgaria. The following conditions apply to all customers (visitors on-line store), thereby marking each product / commodity link or button on 4seasonsline.com, we assume that agree to accept and undertake to comply with these "Terms conditions. "

Terms of on-line store 4seasonsline.com

You can place your order on your chosen goods on-line store 4seasonsline.com as a guest (via temporary access) or as a registered user.

If you make your order as a guest needs to highlight selected goods automatically fill your cart and next to fill in the necessary data and finalize your order.

In order to register you need to fill in the registration form for this purpose must specify a unique username (username) and password (password), and specify a delivery address, name and surname, e-mail, phone (s) connection in which your data will be stored in our system. In after shopping you will be able to change the delivery address and your personal data if necessary. Under the Law on Electronic Document and Electronic Signature for marking the field "I agree with" Terms and Conditions "," You knowingly and willingly acknowledge that you are aware of and accept these conditions.

Type in your delivery address

Press the “Order” button

Choose a payment method.

If you pay with a bank card:

    - A payment page of our servicing bank opens, where you enter your card details

    - If you are registered for the Verified by Visa or MasterCard SecureCode authentication services, an authentication page of your card issuer opens, where you type your authentication password or code.

    - If the transaction is successful (received authorization), a transaction receipt is displayed onscreen, which you print or save.  

Ordering of goods and products on -line store www.4seasonsline.com


After receiving an order from a Buyer in on-line store, our consultants will handle it. The buyer receives an e-mail confirming a successful order and its number. Orders received by 3pm Bulgarian time on weekdays are processed the same day. Orders placed after 3pm are processed the next day. Orders received on Saturdays and Sundays or holidays are processed on the first working day thereafter.

Delivery time: delivery time depends on the conditions of service of the courier company to the relevant country.  

On-line store 4seasonsline.com reserves the right to change the parameters (time / way of delivery, etc. Like) of an order by On-line system by on-line store is obliged to inform the user that the changes we the provided contact details: e-mail and / or telephone number and / or other appropriate means.

The photos, by which depicts models of products are illustrative and represent as accurately as possible their color. On-line store www.4seasonsline.com is not responsible for possible differences in the color range due to individual settings made and technical parameters of monitors and computer systems through which the site is visited.

Each purchased product from On-line store 4seasonsline.com is covered by insurance which is paid by the Buyer



- with PayPal. The payment of the ordered goods to be carried out through online payment system PayPal, a leader in online payment solutions.


-with credit card and debit card. Accepted cards: MasterCard, MasterCard Electronic, Maestro, Visa, Visa Electron, V PAY.


Please note that your V PAY or MasterCard Electronic card will be accepted only if it is registered for participation in the online authentication schemes Verified by Visa or MasterCard SecureCode.


The maximum amount per transaction is BGN 10,000. 


The amount is deducted immediately after the payment has been made.

Possible problems in implementing orders:

Possible problems that might arise in the implementation of the contracts are:

- One or more of your selected and ordered goods is / are not available at the time of order. In these cases, a representative of 4seasonsline.com will make contact with you in the shortest possible time;

- The address for delivery / payment has been submitted incomplete or wrong;

- Submitted wrong telephone number to contact the buyer.

In case problems arise in the supply attributable to the 4seasonsline.com, we are responsible for any additional costs. Otherwise, if problems arise in the supply fault of the buyer, then they are covered by it.

Refusal of order/ reclamation

Under the provisions of Art. 55 of the CPA of Republic of Bulgaria, the Buyer has the right to withdraw and return products purchased by him within 14 days of receipt. Returned goods must be in original packaging, without traces of use or violation of commercial appearance and preserved label. If the buyer has paid the value of the goods, it shall be reimbursed at a specified bank account within 14 working days.


According to the CPA and trade rules in Republic of Bulgaria, shoppers in On-line store 4seasonsline.com, is entitled to claim in the following cases:

- Found manufacturing defects of the goods;

- Missing items

- Sent the wrong goods other than ordered;

- Non-compliance with the stated amount and / or color of the goods;

- Damage to goods in transit.

The claim can be made to 4seasonsLine to 7 (seven) days after receipt of the goods on e-mail: office@4seasonsline.com. In return the buyer has the option to replace the selected product for the same in another size or color (if available at the time), choose another product at the same value i. e., If the value of the selected product exceeds the amount paid, the buyer shall pay the difference. Returning the goods in case of a claim made in cases other than manufacturing defect or damage during transportation is through a courier company, subject to the following conditions:

- Keep good presentation (product is not torn, scratched, worn, washed, ironed).

- There is no damage caused by misuse.

- Keep the original packaging and labels.

The return of goods in denial of contract or claim may be made by the provider on the address indicated on the delivery note where the buyer has received the order. In replacement of goods transportation costs in both directions at the expense of the Buyer, unless the replacement is not imposed by the fault of On-line store.

In case we need to return you money for paid to us with a card contracted or delivered / performed goods or services, we will refund you by a credit transaction on the card used for the original purchase.


Any Buyer or visitor to the On-line store 4seasonsline.com can provide feedback to us to ask questions, present their suggestions, comments or assessments and receive responses. Connection can be made by e-mail and telephone – details listed in the "Contacts" section.

 Applicable legislation:

In matters not covered by these terms and conditions and, if necessary, Bulgarian law applies. Regardless of nationality, registered office, address or domicile of the Buyer Bulgarian legislation is the only applicable legislation.